HOTELS

Working hard to make things looks easy

FIND OUT HOW

WORKING HARD TO MAKE THINGS LOOKS EASY

‘’I'll take fifty percent efficiency to get one hundred percent loyalty’’ - Samuel Goldwyn 

Being a respected brand in the leisure business, means making your operations function ‘unnoticeable'’. Creating a flow from the second the luggage is being handled. Available receptionist, welcoming concierge and ‘we were just waiting for you’ feeling in the restaurants, gym and other service based areas.

Yedda helps highly respected hotels like the Hilton in making sure that guests will get remarkable service wherever they go.

CONTACT US

93%
Customers did not get a service walk as part of the sales process

Managing queuing in peak times. Ensuring that key personnel will be in place and available for guests. Alerting to take quick corrective actions when needed, and doing all that we cam to ensure that the guest will feel a calm flow while being in the small city that is called the hotel.

Measuring queuing, real-time alerting, setting and making sure that operation protocols are being met. Providing periodically summaries with patterns and videos, or in short, working hard to make things looks easy.

CONTACT US

FOR THE FIRST TIME, REAL-TIME MEASUREMENT OF

Reception key parameters: queuing, check in/out time, service protocol and staff availability
Concierge, Bell boy and other key service providers’ availability and servicing patterns /protocol
Retail area measurements
Casino/bar and other priority areas
Tailored measurements

TURNING ANALYTICS TO ACTION.